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Yes — your audit lives in your account so the report keeps working. We store what the audit needs: the URL, the rendered screenshots, and the findings. We only load pages any visitor's browser could load, and we don't share or resell any of it.

Lighthouse measures what a machine can score: load times, markup, automatable accessibility checks. We read your page the way a first-time visitor does — whether the message lands, where the eye goes, what erodes trust, and what stands between interest and action — across desktop, tablet, and mobile. Run both; they answer different questions. Performance is one of our ten categories, not the whole story.

Two ways in. For staging sites and password-protected pages, add site access when you run the audit — basic auth, a session cookie, or a bypass header. It's used once for that run, stored encrypted, and destroyed the moment the audit finishes. For your app's logged-in screens, our Capture extension photographs the screens you choose right in your own browser — your password never leaves it — and scores them with product-specific categories like task efficiency, system feedback, and onboarding. It's live in the Chrome Web Store — installing takes ten seconds.

The rubric is ours: 56 weighted heuristics codified by Brave People from hundreds of client design engagements. Our engine applies that rubric to your rendered pages and drafts each finding with evidence screenshots attached — so every recommendation traces back to something you can see on your own site.

Any publicly accessible URL works — some teams audit a competitor to see how their own score compares. The full value shows up on pages you can actually change, so we'd spend your first audit on your own site.

Pro and Team are both month-to-month with no lock-in — cancel anytime and keep access through the end of the period you've already paid for. If an audit fails to complete or the report isn't usable, write to us and we'll make it right.